Code 24: This Device Is Not Present, Is Not Working Properly, or Does Not Have All Its Drivers Installed
By Timothy Tibbetts |
If you're receiving the Code 24 - This Device Is Not Present, Is Not Working Properly, or Does Not Have All Its Drivers Installed, here's how you can fix it.
How you address this problem depends on whether it's new, or changed hardware. Regardless, all these steps should help.
1: Update Your Drivers
Many of these errors are hardware problems and can be fixed by just updating your device drivers. We'd try Driver Booster first, reboot, and see if your problem is solved.
2: Remove and Reinstall the Device
Press the Windows Key + S and begin typing in device manager and click on device manager. Windows 7 users can go to Start, Control Panel as well. Find the hardware that's giving you trouble. For this example, we'll use Realtek High Definition Audio. Right-click and select Uninstall.
You will receive a warning that says You are about to uninstall this device from your system. Also, check the box that says Delete the driver software for this device.
Reboot after Windows is finished. Windows will not redetect and reinstall the device you removed. You might want to update your drivers now with Driver Booster.
3: Restore From a Restore Point
If you're sure you haven't changed your hardware, updated drivers, or installed new software, you can try to restore from System Restore. We think this one's a longshot, but if all else fails, it might just be what you need. Enable, Disable, Manage, Delete or Create a System Restore Point
4: Reboot
This is a more generic possibility that should be obvious from the error code description. For example, if you see This device cannot work properly until you restart your computer, then a reboot should do the trick. If you recently updated drivers or Windows Updates, then a reboot is probably due.
5: Physically Remove and Reinstall the Device
We're saving an old school trick for last. If the hardware in question can be removed and reseated, give that a try, especially if you just added new hardware. It's possible your device isn't seated squarely, or a wire is loose. Back in the day, on a dirty computer, we used to use an eraser on any metal connectors to clean them.
If you have a different Device Manager error code, here are all the device manager error codes and solutions.
Similar:
How-To Backup and Restore Your Drivers
How-To Stop Windows Updates From Downloading Drivers on Windows 10
Reinstall the Drivers for This Device
Reinstall the Drivers for This Device
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How you address this problem depends on whether it's new, or changed hardware. Regardless, all these steps should help.
1: Update Your Drivers
Many of these errors are hardware problems and can be fixed by just updating your device drivers. We'd try Driver Booster first, reboot, and see if your problem is solved.
2: Remove and Reinstall the Device
Press the Windows Key + S and begin typing in device manager and click on device manager. Windows 7 users can go to Start, Control Panel as well. Find the hardware that's giving you trouble. For this example, we'll use Realtek High Definition Audio. Right-click and select Uninstall.
You will receive a warning that says You are about to uninstall this device from your system. Also, check the box that says Delete the driver software for this device.
Reboot after Windows is finished. Windows will not redetect and reinstall the device you removed. You might want to update your drivers now with Driver Booster.
3: Restore From a Restore Point
If you're sure you haven't changed your hardware, updated drivers, or installed new software, you can try to restore from System Restore. We think this one's a longshot, but if all else fails, it might just be what you need. Enable, Disable, Manage, Delete or Create a System Restore Point
4: Reboot
This is a more generic possibility that should be obvious from the error code description. For example, if you see This device cannot work properly until you restart your computer, then a reboot should do the trick. If you recently updated drivers or Windows Updates, then a reboot is probably due.
5: Physically Remove and Reinstall the Device
We're saving an old school trick for last. If the hardware in question can be removed and reseated, give that a try, especially if you just added new hardware. It's possible your device isn't seated squarely, or a wire is loose. Back in the day, on a dirty computer, we used to use an eraser on any metal connectors to clean them.
If you have a different Device Manager error code, here are all the device manager error codes and solutions.
Similar:
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